Customer Care

DB Custom Creations offers the very best Direct to Film Transfers and we back that with our consistent customer service guarantee.  If you notice a defect with your prints, please reach out by phone or email so that we may correct the issue. While our aim is always to please our customers, we do understand that mistakes happen and appreciate you bringing them to our attention. Our team is here to help find the solution that best fits your needs.

We will do our very best to meet your color matching requests and ask that your designs be uploaded in the colors that you would like to see in the final print. RGB is required, CMYK colors will print a variation of your selected color. Thank you for your understanding.

Please make a note on your order if you are in need of color assistance prior to printing. This simple step will help to ensure we reach the desired end result you’re looking for each time.

Privacy & Safety

DB Custom Creations uses a secure payment method on a secure site and will never sell your information.  Rest assured, your privacy is important to us, we will continue to take every step necessary to protect your information from beginning to end.

Wholesale Inquiries

Our DTF prints are always affordable, and you’ll not see an upcharge for the number of colors you’ve selected to print.  We will continue to provide the very best products with a high demand for quality control, ensuring your customers receive the very best from your business.  We offer many wholesale options and would love to speak with you about your business needs. We’re confident in our ability to meet all requests big or small.

Licensing

DB Custom Creations assumes all customers have permission, licensing, or rights to the images they’re sending to us; DB Custom Creations is not responsible for any infringement or unauthorized use of material or artwork.

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